Shipping policy

Shipping Policy

Each LEONLY item is custom-made using the photo and personalization details you provide.

Processing time

Because every item is made to order, please allow time for your order to be created before it ships. Processing times are separate from shipping times.

United States shipping

Standard shipping within the United States is free.

Where we ship

We currently ship to addresses within the United States only.

Tracking

When tracking is available, you will receive tracking information after your order has shipped.

Delivery times

Delivery estimates are estimates only and may be affected by carrier delays, customs, holidays, weather, or other circumstances outside our control.

Incorrect addresses

Please make sure your shipping address is complete and accurate before placing your order. If you notice an error, contact us as soon as possible.

Questions about your order

If you have any questions about your shipment or your order has not arrived as expected, please contact us and include your order number.